Service Coordinator, Turbocharging
ABB Turbocharging is a technology and market leader in the manufacture and maintenance of turbochargers for 500 kW to 80+ MW diesel and gas engines. With 100+ ABB-owned Service Stations worldwide and 200,000+ ABB turbochargers in operation across the globe on ships, power stations, gen-sets, diesel locomotives and large, off-highway vehicles, ABB Turbocharging is committed to: • Building the best turbochargers in the business. • Assisting customers to maintain those turbochargers in peak condition and at optimum performance throughout their entire lifecycle. You will be part of Turbocharging Scandinavia (NO, DK & SE) located in Gothenburg.
• To build up a long term relationship with the customer
• Managing and coordinating multiple cases simultaneously
• Handling of changing delivery time schedules
• Setting priorities
• Performance under pressure
As a service coordinator you will be a key player for single point of contact for the customer from quotation to invoicing and everything in between during the execution of a service job and spare part deliveries. Our customers expect 24/7 emergency service. This means occasional out of office hour / duty working will be required. Coordinating the service jobs with the service engineers is also part of your daily activities. You will be a part of small local team in a well-structured global organization.
You need a great customer focus to identify and understand the customer’s needs of today and tomorrow, meeting those needs and ensuring both satisfaction and a continuous business relationship.Your drive and focus on results enables you to manage your assignments from start to finish and supports the sales team in their targets. On personal level, you are structured, confident in your role and have good communication and teamwork skills. Fluency in English and Swedish is required. Danish language skills and technical education/understanding is advantageous.
Recruiting Manager Timo Selonen, +4740807690, Will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Redek Kapica, +4660-195326, Unionen: Hannah Nore’n, +4621-342301; Ledarna: Lenny Larsson, +4621-328 547. All other questions can be directed to Talent Partner Therese Ideblad, +4690176804 or firstname.lastname@example.org.
Last day to apply is 9th of april 2019.